How to Give Someone Access to Your Google My Business Account: A Step-by-Step Guide

Google My Business (GMB) is a crucial tool for managing your online presence and attracting local customers. If you need to grant access to your GMB account to a team member or an external consultant, it’s essential to ensure they have the right permissions without compromising your business’s security. This guide will walk you through the process of adding and managing user access in Google My Business.

Step 1: Sign In to Your Google My Business Account

 

1. 1. Open Your Browser: Launch your preferred web browser.

1. 1. Go to Google My Business: Visit Google My Business.

1. 1. Sign In: Click on the “Sign In” button in the top right corner and log in using your Google account credentials associated with your business.

Step 2: Access Your Business Profile

 

1. 1. Select Your Business: If you manage multiple businesses, choose the correct one from the list.

1. 1. OR google Search your business: Search for example “JNB Marketing” and you should be able to manage from this screen.

1. 1. Go to the Dashboard: Click the 3 dots, that display the option “business profile settings” where you can manage your business details.

Step 3: Navigate to People and Access

 

1. 1. Click on ‘Add’: locate and click on “Users” to open the user management settings.

1. 1. View Current Users: You’ll see a list of current users and their roles.

Step 4: Add a New User

 

1. 1. Click the ‘Invite New Users’ Button: Look for the “Add Users” button, usually represented by a plus sign or an “Invite” button.

1. 1. Enter Email Address: Type in the email address of the person you want to add. Make sure it’s the email associated with their Google account.

1. 1. Choose a Role: Select the appropriate role for the user:
      

       

      • • Owner: Full access to all features, including the ability to add or remove other users.
      • • Manager: Can manage the business listing and perform most tasks but cannot add or remove users.
      • • Site Manager: Limited to specific tasks such as responding to reviews or editing business details.

Step 5: Send the Invitation

 

1. 1. Click ‘Invite’: Once you’ve entered the email and selected the role, click on the “Invite” button to send the invitation.

1. 1. Confirmation: The person you’ve invited will receive an email with instructions to accept the invitation. They need to accept it to gain access.

Step 6: Monitor and Manage User Access

 

1. 1. Check User List: Return to the “Users” section to see if the new user has accepted the invitation.

1. 1. Manage Permissions: You can edit or remove users by clicking the three dots next to their name and selecting the appropriate option.

Step 7: Review and Update Regularly

 

1. 1. Regular Review: Periodically review user access to ensure that only the necessary people have access.

1. 1. Update Roles as Needed: Adjust roles or remove users who no longer need access.

Why This Matters

Properly managing user access to your Google My Business account ensures that your business information remains secure while allowing trusted individuals to manage and update your listing. Regularly updating and reviewing user permissions is key to maintaining the integrity of your business presence online.

For additional support or if you need professional help managing your Google My Business account, explore our Marketing Support Packages at JNB Marketing. We specialise in local service-based businesses and can help you optimise your online presence effectively.